My Family Resort Molenwaard

At Family Resort Molenwaard, our goal is to provide you, our guest, with an unforgettable stay. By logging into My Family Resort Molenwaard, you can complete your personal details and make any adjustments to your current booking. You can also add fun extras to your stay through My Family Resort Molenwaard. We have compiled a list of the most frequently asked questions about My Family Resort Molenwaard for you.

What is my username?

Your username is the email address you provided when making your reservation.

What is my password?

After making a reservation, you will receive an email with a link to log in to "My Family Resort Molenwaard." Here, you can create your own password.

I cannot log in

Go to the login page: https://mijn.familieresortmolenwaard.nl/
Enter your email address (the one you used for your booking) as the username. Then select "Forgot password." You will receive an email allowing you to create a new password. If it still doesn’t work, please contact our Guest Service team by phone or email.

Phone: 0184 784 078
Email: info@familieresortmolenwaard.nl

I cannot adjust my arrival time. Can you help me?

Our standard arrival time is 5:00 PM. When you log into "My Family Resort Molenwaard," select "Your arrival time." By clicking the downward arrow, you can choose from the following times: 3:00 PM, 4:00 PM, 5:00 PM, 6:00 PM, or 7:00 PM. If your desired arrival time is not listed, it means that time slot is fully booked.

On the arrival and departure days of your stay, you can enjoy the facilities of Family Resort Molenwaard and Adventure Farm Molenwaard (located 10 km from the Family Resort) throughout the day.

Can I view my reservation, make changes, and book additional extras myself?

When you make a reservation, you will immediately receive an email with a link to log in to "My Family Resort Molenwaard." Here, you can find your reservation and book additional extras.

I cannot see my previous reservations even though I have booked multiple stays.

The details of your new reservation are not automatically linked to your previous reservations. Please contact our Guest Service team by phone or email, and we will link the reservations for you.

Phone: 0184 784 078
Email: info@familieresortmolenwaard.nl